Refund policy

Refund Policy

----

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We do not accept returns or exchanges for sale items. Please be mindful of this when purchasing.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at amore.baci@outlook.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at amore.baci@outlook.com and send your item to: Amore & Baci Returns PO Box 2268, Wattletree LPO, Malvern East Vic 3145, Australia

Shipping

To return your product, you should mail your product to: Amore & Baci Returns PO Box 2268, Wattletree LPO, Malvern East Vic 3145, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

----

Returns Policy

Returns Policy:

• Item(s) must be returned within 30 days of purchase; 30 days starts from the date of purchase to when it is received at our warehouse
• Item(s) must be unworn, unwashed and must have the original tag still attached.
• Item(s) must be in the original packaging which must be in original condition.
• We do not accept returns or exchanges for sale items. Please be mindful of this when purchasing.

If your item(s) match all of these conditions, you can lodge a return with us. Please note there are no returns or exchanges for sale items. AMORE & BACI reserve the right to deny refunds if the merchandise does not meet our returns policy requirements once assessed. Please try and fold your garments when returning. Scrunched up items will be charged a $5 pressing fee.